If you are ordering a Pendant, It may or may not come with a chain. Please check the title or description for the same. The box shown in image may vary as per availability. We create custom pieces if you send us the design.Also you can customize the following things on this product. Metal Change (925 Sterling Silver / 10k Gold / 14k Gold / 18k Gold) at additional costs. Metal Color (White / Rose / Yellow). Color Stones (Red / Green / Yellow / Blue / Black / Others). Of characters will subject to size and space in the jewelry. Please check the timelines before ordering as they may vary due to external factors. This item is in the category "Jewellery & Watches\Engagement & Wedding\Engagement Rings". The seller is "twinklingheart" and is located in this country: IN. This item can be shipped to Canada.